The Challenge

The company had scaled quickly — new facilities, new teams, and rising expectations from leadership. Growth was strong, but operational clarity wasn’t keeping up.

Each site operated independently. Leadership could see high-level metrics, but not the daily operational realities behind them.

Delays, downtime, and small inefficiencies were accumulating unnoticed. Teams were spending more time chasing updates than improving performance.

As the COO put it:

“We knew we were leaving money on the table — we just couldn’t see where.”

The Solution

KMB Digital unified operations into a single, cohesive digital view.

Live data from every site, process, and asset was integrated into one centralized dashboard — providing real-time visibility across the organization.

Within weeks, leadership could:

• Monitor production performance across all facilities in real time

• Identify the top three drivers of hidden downtime

• Compare cost and energy efficiency between sites

• Standardize best practices company-wide

There was no disruptive tech overhaul. No complex rollout.

Just clearer visibility, better decisions, and measurable operational improvement.

The Outcomes

Within six months:

• 17% reduction in operational costs

• Issue resolution time reduced from days to hours

• Measurable uptime improvements across all sites

• Full leadership alignment around a single, trusted source of truth

The COO summarized the impact:

“For the first time, scaling doesn’t feel like chaos. We can see what’s working and fix what’s not — fast.”